Wellbeing, Culture & Closing the Year Well: A Message to Our Clients

December 17, 2025

Article by Brad Bulow and Caitlin Noble

Before we clock off for the year, we want to express our gratitude. Supporting you and your business is a privilege we don’t take lightly. Thank you for trusting us, challenging us, partnering with us and allowing us to be a small part of your journey. As we move toward the Christmas break, we want to share something a little different from the usual business insights and financial updates. This is a moment to pause and reflect on the people behind the businesses we support every day, the owners, leaders, teams and families who carry the weight of making things happen. This message comes from both of us - one of us with a long background in men’s mental health advocacy and philanthropic work, and the other with a passion for culture, connection, and honest conversations. Together, we want to make sure everyone feels supported heading into the break, and prepared to return refreshed in 2026.

One thing we know from working closely with so many business owners is that burnout often hides in plain sight. You appear calm, capable and in control - but beneath that, you may be running on the last of your reserves. Brad’s experience in men’s mental health has shown that even the most resilient people need space to slow down, check in with themselves and acknowledge how much the year has taken out of them. Your wellbeing is not a luxury, and it’s not something your business can function without. The break ahead of us is the perfect chance to stop, breathe and give yourself the reset you may not have had time for during the year.

At the same time, culture continues to shape the way your people show up, the way your business operates and the way your clients experience you. Caitlin sees daily how powerful authentic conversations can be, including the unpolished ones, the honest ones and the ones that acknowledge stress or celebrate hard work. As you wrap up 2025, taking a moment to recognise your team and understand how they’re feeling can make all the difference. A healthy culture doesn’t just feel good; it builds stronger businesses, stronger relationships and stronger leadership.

As we move toward the Christmas break, we want to encourage you to genuinely switch off. Not the half-version where you check your inbox every second day, but the kind of break where notifications are turned off, the laptop stays shut, and your attention is given fully to the people you care about. You’ve earned that rest, and your mind and body probably know it even if your calendar hasn’t caught up. (Even Brad is going to do his darndest to commit to such behaviour this festive season)

When the new year arrives, your best work will come from returning with clarity, not chaos. Give yourself permission to ease back in, reconnect with your team and revisit the bigger picture before diving straight into the day-to-day. The most productive Januarys aren’t the ones spent sprinting - they’re the ones spent aligning. This is the perfect time to reflect on what worked, what didn’t, and what you want to bring into 2026 with intention. A healthier, more balanced version of you will always build a healthier, more resilient business.

We hope the Christmas break brings rest, joy, connection and space - the kind of space that lets you come back refreshed and ready for what’s ahead.

From all of us at SB, we wish you and your families a safe, meaningful and enjoyable Christmas. We look forward to supporting you again in 2026, with wellbeing, culture and community at the heart of everything we do.

Our offices will be closed from Wednesday 24 December and will reopen Monday 5 January, 2026.

Disclaimer: The information provided on this blog is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, the advice and information provided on this site should not be construed as a substitute for consulting with a qualified accounting or tax professional. The authors and contributors to this blog do not accept any responsibility or liability for any errors or omissions in the content, or for any losses or damages arising from the use of the information provided.

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What new AUSTRAC AML/CTF changes mean for you

June 10, 2026

From 1 July 2026 , new Anti-Money Laundering and Counter-Terrorism Financing (AML/CTF) requirements will apply to accounting firms across Australia. These changes are being introduced by AUSTRAC (the Australian Transaction Reports and Analysis Centre) to help protect Australia's financial system, improve transparency, and reduce the risk of criminal activity. While the legislation is new for accounting firms, the process may already be familiar to many clients. Similar identity and verification checks have long been required by banks and other financial institutions. As a result, we may need to request additional information from some clients, including: Identification documents Updated business or entity information Details about beneficial ownership and control We understand these requests may feel like extra administration. Our goal is to make the process as simple and straightforward as possible while meeting our obligations under the new regulations. Our team is already preparing for these changes through training, process reviews, and system updates to ensure a smooth experience for our clients. Protecting your privacy remains a priority. Any personal information or identification documents provided to us will be handled securely and only through providers that meet strict data protection standards. What does this mean for you? If we ask for additional information from 1 July 2026 onwards, it will likely be because we are required to do so under these new AML/CTF obligations. If you have any questions about the upcoming changes, please don't hesitate to contact our team. Disclaimer: The information provided on this blog is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, the advice and information provided on this site should not be construed as a substitute for consulting with a qualified accounting or tax professional. The authors and contributors to this blog do not accept any responsibility or liability for any errors or omissions in the content, or for any losses or damages arising from the use of the information provided.

Business Growth Workshop

June 4, 2026

Better Conversations. Better Business. Recently, we had the pleasure of welcoming business owners and leaders from across the Ipswich region to our Business Growth Workshop featuring Ryan Tuckwood. The room was filled with people from a wide range of industries, all investing time away from their businesses to learn and connect with others who share a commitment to growth. While Ryan is widely recognised as one of Australia's leading sales strategists and the founder of SWISH (Selling With Integrity & Selling Honestly), the day quickly became about something much bigger than sales. It became a conversation about people. Because whether you're leading a team, growing a business, managing clients or developing partnerships, the quality of your conversations often determines the quality of your outcomes. One of Ryan's core philosophies is simply "Study people, not sales. When you do, success follows.

Important Reminder: Be vigilant with Registry Notices and Annual Company Review emails

April 24, 2026

At Sammut Bulow, we’ve recently seen an increase in clients receiving unofficial registry notices via the post and email relating to ASIC annual company statements and annual review fees. At first glance, these communications can look legitimate. They often use formal language, reference ASIC requirements, and may suggest they are acting on behalf of your business or can assist with lodging your annual review. In some cases, they also request payment directly. However, many of these notices are not issued by ASIC and are not associated with Sammut Bulow. Why this matters Making a payment to the wrong provider doesn’t satisfy your company’s ASIC obligations and can create unnecessary complications. We’ve seen this lead to: Duplicate payments or payments made to these providers but no work being completed Uncertainty around whether the annual review has actually been completed Missed ASIC deadlines Late fees or compliance issues where the genuine fee remains unpaid The client being removed from our registered agent portal and therefore SB being unable to complete important work For busy business owners, these emails can be easy to mistake for a genuine reminder - particularly when they arrive around the same time as your ASIC annual review. What to look out for To protect your business, it’s worth taking a moment to review any correspondence carefully. As a general rule: Only rely on communications sent directly from ASIC or Sammut Bulow If you receive an invoice or request for payment from another provider, don’t act on it straight away Be cautious of wording that suggests the sender is “acting for” your business when you didn’t actually engage them If something feels unfamiliar, unclear, or overly urgent, it’s worth pausing before taking action When in doubt, ask SB If you receive an email, letter or invoice relating to your ASIC annual review and you’re unsure whether it’s genuine, send it through to our team before making any payment. A quick check with us could save you time, money and unnecessary frustration. Our recommendation These notices are designed to look official and they can easily catch people off guard but taking a moment to verify the source before making payment is one of the simplest ways to protect your business. If you’ve received something recently and would like us to review it, please don’t hesitate to get in touch. Disclaimer: The information provided on this blog is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, the advice and information provided on this site should not be construed as a substitute for consulting with a qualified accounting or tax professional. The authors and contributors to this blog do not accept any responsibility or liability for any errors or omissions in the content, or for any losses or damages arising from the use of the information provided.

ATO Fuel Response - What it Actually Means for Your Business

April 15, 2026

You may have recently noticed a message from the Australian Tax Office (ATO) about a “Fuel Response” when logging into your ATO portal. We’ve had a number of clients ask what this means and importantly, how it may support their business. The ATO has introduced this initiative to support eligible businesses experiencing increased cost pressures, particularly around fuel, freight, and general operating expenses. While this is not a cash payment or rebate, it is designed to provide greater flexibility and support where it’s needed most. This may include More flexible payment plans for ATO debts Remission of interest and penalties where appropriate A more practical and supportive approach where businesses are genuinely impacted This approach is all about giving businesses breathing room and time, while still keeping things on track. What this means for you If your business has been impacted by rising fuel or operating costs, the ATO may be more flexible in how and when you meet your tax obligations. However, it’s important to understand: Tax obligations still need to be met Lodgements still need to be completed on time Why you’re seeing this message? The ATO is proactively communicating this initiative to individuals and businesses through their online portals to raise awareness of available support options. This does not mean any action is required — it’s simply letting you know support may be available if needed. Our advice to clients If your business is being impacted by rising costs, we’re here to help you navigate your options; Reviewing your current position Communicating with the ATO on your behalf Setting up payment arrangements where appropriate Making sure you stay compliant while managing cash flow The ATO Fuel Response is a support tool - it’s there to assist businesses who need flexibility, but it doesn’t replace the need for strong financial management and ongoing compliance. If you have any questions about the ATO Fuel Response or your ATO obligations contact us today - we are here to help. Disclaimer: The information provided on this blog is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, the advice and information provided on this site should not be construed as a substitute for consulting with a qualified accounting or tax professional. The authors and contributors to this blog do not accept any responsibility or liability for any errors or omissions in the content, or for any losses or damages arising from the use of the information provided.

Why Wellbeing Matters - in Business and in Life

March 22, 2026

Like most people, I’ve seen my fair share over the years. Friends I’ve grown up with struggling. People close to me dealing with anxiety. Losing mates far too early. And going through periods myself where things haven’t always been as steady as they might have looked from the outside. You start to realise pretty quickly that no one is immune to it. On the surface, people can look like they’ve got it all together - running businesses, leading teams, showing up every day - but underneath, they can be doing it tough. And too often, they’re doing it quietly. That’s what has always stuck with me. Too many people don’t know where to go, or don’t feel comfortable putting their hand up. And sometimes, by the time they do, things have already spiralled further than they needed to. Why It Matters in Business In business, we’re very good at looking after our physical assets. We service our equipment. We maintain our vehicles. We invest in systems and technology. But the reality is, your people are your number one asset. If your people aren’t supported, engaged or in a good place mentally, it shows up everywhere - decision-making suffers, culture slips, performance drops and over time, the business starts to feel it. The same goes for business owners and leaders. If you’re not in a good headspace, if you’re running on empty it impacts how you lead, how you think and how your business evolves. We’ve seen it play out time and time again. Wellbeing isn’t separate from business performance - it actually drives it. Over time, that belief has shaped how we run Sammut Bulow. It shows up in how we support our team, in the initiatives we’ve introduced and it shows up in the way our team engages with the community. Because this isn’t something we just talk about - it’s something we try to live every day. The Bigger Picture Outside of SB, I’ve spent a lot of time involved in this space - sitting on boards, working alongside people who are doing incredible things to support others, and more recently helping bring a new charity - Wellbeing Nation - to life. The goal is simple: To give people better access to the tools, support and conversations they need to stay on top of their wellbeing before things reach a crisis point. Because the reality is, life’s not getting any easier. There’s more pressure, more expectation, more noise than ever before. Without the right support, it’s easy for people to feel like they’re constantly trying to keep up. Why It Matters to Our Clients When we talk about “real advice”, it’s not just about numbers on a page. It’s about understanding what’s going on behind the scenes - the pressures, the challenges, the goals that matter. Because better decisions come from a clearer headspace. Stronger businesses come from more supported people. And long-term success only works if it’s sustainable. A Final Thought At the end of the day, business is just people working with people. If we can create environments - in our workplaces and in our communities - where people feel supported, balanced and able to be at their best, everything else tends to follow. It’s not always easy, and there’s no perfect formula. But it’s something I care deeply about, and something we’ll continue to invest in, both personally and through Sammut Bulow. Disclaimer: The information provided on this blog is for general informational purposes only. While we strive to ensure that the content is accurate and up to date, the advice and information provided on this site should not be construed as a substitute for consulting with a qualified accounting or tax professional. The authors and contributors to this blog do not accept any responsibility or liability for any errors or omissions in the content, or for any losses or damages arising from the use of the information provided.